1. General Information

All orders placed on our website are subject to product availability. In the event that an item becomes unavailable after your order has been placed, we will promptly notify you and issue a refund for the total amount via the original method of payment.

2. Delivery Location

Our products are available for worldwide delivery. We welcome orders from international customers with valid shipping addresses.

3. Delivery Time

Upon placing your order, you will receive an estimated delivery time. Please note that delivery times are approximate and commence from the date of shipping, not the date of order placement. These estimates serve as guidelines and are contingent upon the acceptance and processing of your order.

We endeavor to fulfill orders within 5 business days from the date of order placement, excluding holidays. Please be aware that we do not dispatch shipments on Saturdays or Sundays.

Actual delivery dates may vary due to carrier procedures, delivery destination, shipping method, and the nature of the items ordered. Additionally, products may be delivered in separate shipments.

4. Delivery Instructions

Should you have any specific delivery instructions, you may provide them during the checkout process on our website.

5. Shipping Costs

Shipping fees are determined by the weight of your order and are shipped via Royal Mail Special Delivery, requiring a signature upon receipt. To ascertain shipping costs, simply add desired items to your cart and proceed to checkout. Shipping charges will be itemized at the checkout stage.

Additional shipping fees may apply to remote areas or for oversized or heavy items. Any applicable charges will be communicated during checkout.

Sales tax is applied according to the province or territory to which the item is shipped.

6. Damaged Items in Transit

In the event of any damage to the packaging upon delivery, please contact us immediately.

7. Questions

For inquiries regarding delivery, shipping, or your order status, please do not hesitate to contact us.